Das, T. K., and Bing-Sheng Teng. "The Risk-Based View of Trust: A Conceptual Framework." Journal of Business Psychology 19:1 (Fall 2004), p. 85-116.
Existing Citations
risk (87): The logic of risk, including uncertainty and probability, occupies an important position in defining trust. (†471)
risk (98-99): In brief, subjective trust and perceived risk can be jointly understood within the rubric of probability estimates and that the two concepts describe probabilities with contrasting mentalities. While subjective trust refers to assessed probability of having desirable action performed by the trustee, perceived risk is assessed probability of not having desirable results. Thus, subjective trust and perceived risk are like mirror images of each other. (†476)
risk (101): Risk in interfirm cooperation consists of two types – relational risk and performance risk. Using the concepts in interpersonal or interorganizational relationships, relational risk refers to the probability and consequences of a partner not fully committing to a relationship and not acting in the manner expected. Performance risk is defined as the probability and consequences of not achieving the goals in a relationship, given good intentions and efforts of the partner. (†477)
trust (87): The logic of risk, including uncertainty and probability, occupies an important position in defining trust. (†472)
trust (95): [Das and Teng 2004] believe it is appropriate to group various definitions of trust in terms of three underlying constructs – (1) trust as a perception (subjective trust), (2) as various antecedents to subjective trust (trust antecedents), and (3) as the actions resulting from subjective trust (behavioral trust). (†473)
trust (98): It has long been recognized that trust cannot be understood without reference to probabilities. Having trust in someone does not imply 100% confidence in that person for any task and under any circumstance. Rather, subjective trust refers to the assessment of probability that the person will perform as expected. (†474)
trust (98-99): In brief, subjective trust and perceived risk can be jointly understood within the rubric of probability estimates and that the two concepts describe probabilities with contrasting mentalities. While subjective trust refers to assessed probability of having desirable action performed by the trustee, perceived risk is assessed probability of not having desirable results. Thus, subjective trust and perceived risk are like mirror images of each other. (†475)
