Balocco, Raffaello, Alessia Ciappini, and Andrea Rangone. "ICT Governance: A Reference Framework" Information Systems Management 30 (2013), p.150-167
Existing Citations
information technology governance (p.150-151): In today's information-intensive environment, companies need to align ICT (information and communication technology) strategy with corporate strategy, in order to attain business goals, optimize information value, and capitalize on the use of technology (Balocco, Perego, & Perotti, 2010; Chan & Reich, 2007; Cohen & Toleman, 2006; Corso, Martini, & Balocco, 2008). In order to guarantee a true alignment between ICT and business, increasing attention should be paid to "ICT governance" (Broadbent & Weill, 2003; Robinson, 2007; Symons, 2004). There are several contributions in the literature which address ICT governance issues from varying perspectives. In this article, ICT governance is defined as how ICT decisions are made within a company. This definition requires all those company members involved in ICT-related decision-making processes (i.e., the Chief Executive Officer [CEO], all the C-levels, the CIO, the ICT suppliers, the ICT users) to be included when analyzing ICT governance (Rau, 2004; Xue, Liang, & Boulton, 2008). The ultimate goal of ICT governance is to guarantee that ICT support the achievement of company business goals through value-added contributions that balance risks and returns (Bowen, Cheung, & Rohde, 2007; Peterson, 2004). (†937)
