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  • outage : Others believe that outages are just a fact of life in IT, and especially the cloud. David Linthicum, CTO of cloud consultancy Blue Mountain Labs, points out that public cloud providers, like AWS, likely have much more resilient systems compared to in-house IT shops. The key is preparing for the outages. "I'm sure there will be many more outages this year, and next year. You just need to build those types of events into your cloud service usage and operations planning. I just don't see the point of 'handwringing' over each of these outages." (†1541)