Bushey, Jessica, Marie Demoulin, Elissa How, and Robert McLelland. "Cloud Service Contracts: An Issue of Trust," Canadian Journal of Information and Library Science 39:2 (June 2015), p. 128-153.
agreement (p. 149): Some boilerplate contracts, without additional fee-based services, are ineffective at meeting the recordkeeping needs of organizations and institutions operating within specific legal requirements. While some of the agreements do touch on the needs of records management and preservation, these sections of the agreements clearly aim, unsurprisingly, to protect the service provider rather than the client and its records needs. (†1938)
