e-government [English]

Syndetic Relationships

InterPARES Definition

n. ~ IP2 · The use of information technologies, especially the internet, to improve government services for and interactions with citizens (G2C), businesses and industry (G2B), and different division of government (G2G) by simplifying processes, and by integrating and eliminating redundant systems.

General Notes

Often used synonymously with electronic government, e-gov, Internet government, digital government, online government, or connected government.

Other Definitions

  • IP2 Dictionary (†242 s.v. e-government): n., The use of information technologies, especially the Internet to improve government services for and interactions with citizens (G2C) , businesses and industry (G2B), and different division of government (G2G) by simplifying processes, and by integrating and eliminating redundant systems. [General Dictionaries] n., Services on the net, that are customer (citizen/business) oriented and not service provider oriented. It is service delivery independent of place and time. And it is hopefully a single interface to government. [General Dictionaries] n., The delivery of information and services online through the Internet or other digital means. [General Dictionaries] n., Cross government co-operation. Data should be a shared resource. [General Dictionaries] n., Services based on Internet technologies. This involves IP networking, WWW technologies and standard browsers for easy and flexible access to information and to interactive services. [General Dictionaries] n., Government use of the web to enhance information access and service delivery to citizens, businesses and other government customers. [General Dictionaries]
  • IP2 Glossary (†386 s.v. e-government): n., The use of information technologies, especially the Internet to improve government services for and interactions with citizens (G2C) , businesses and industry (G2B), and different division of government (G2G) by simplifying processes, and by integrating and eliminating redundant systems. [General Dictionaries - A Glossary of Archival and Records Terminology (The Society of American Archivists) ]

Citations

  • D'Agostino et al., 2011 (†465 p. 4): Early e-government researchers describe the development of government websites as a series of stages . . . a process that began when agencies developed websites and began populating Internet sites with information. After mastering the provision of content online, government units moved toward processing online transactions; presumably mimicking the private sector's focus on e-commerce. Upon mastering transaction processing, agencies moved across a continuum and engaged citizens online in a participatory framework. (†2632)
  • Wikipedia (†387 s.v. "E-government"): ‘E-Gov Strategies' (or Digital Government) is defined as ‘The employment of the Internet and the world-wide-web for delivering government information and services to the citizens.’ (United Nations, 2006; AOEMA, 2005).[2] 'Electronic Government' (or in short 'e-Government') essentially refers to ‘The utilization of Information Technology (IT), Information and Communication Technologies (ICTs), and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector.’ (Jeong, 2007).[1] E-government describes the use of technologies to facilitate the operation of government and the dispersement of government information and services. E-government, short for electronic government, deals heavily with Internet and non-internet applications to aid in governments. E-government includes the use of electronics in government as large-scale as the use of telephones and fax machines, as well as surveillance systems, tracking systems such as RFID tags, and even the use of television and radios to provide government-related information and services to the citizens. (†437)